The Leading Geothermal Installer for New Hampshire, Maine & Massachusetts

How to choose your geothermal installer

When planning to install a ground-source heat pump system, selecting the right installer is crucial. Ensuring that the contractor you hire has the necessary skills, experience, and knowledge will help you find and install the best system for your specific site needs. Here’s a comprehensive guide to the questions you should ask potential contractors to ensure they are well-qualified for the job:

Experience

  1. Can you provide references from previous customers with similar systems?
  • Asking for references allows you to verify the contractor’s experience and the quality of their work. Speaking with past clients can provide insights into their satisfaction and the performance of the installed systems.
  1. Have you participated in manufacturer training for the systems you would install?
  • Manufacturer training ensures that the installer is knowledgeable about the specific systems they recommend and install. It indicates that they are up-to-date with the latest technologies and installation techniques.

Rebate (for Residential Projects)

  1. Do you install systems that qualify for MassCEC’s rebates?
  • Verifying this can ensure you take advantage of available financial incentives. MassCEC offers rebates that can significantly reduce the cost of your ground-source heat pump system.
  1. Are you familiar with the application process for MassCEC’s Clean Heating and Cooling programs and willing to complete the process for me?
  • A knowledgeable installer should be able to guide you through the application process for rebates and incentives. They should also be willing to handle the paperwork, making it easier for you to benefit from these programs.

Installation Process

  1. When would you be able to perform the installation, and how long will it take to complete?
  • Understanding the timeline helps you plan accordingly and sets clear expectations for project completion.
  1. Will you hire subcontractors to complete portions of the project? If so, what firms and what will they do?
  • Knowing if subcontractors will be involved allows you to research their qualifications and experience. It also helps you understand the scope of work and who will be responsible for various aspects of the project.
  1. Will you provide training for me on how to properly operate and maintain the system?
  • Proper operation and maintenance are crucial for the longevity and efficiency of your ground-source heat pump system. Ensure that the installer provides comprehensive training on system use and upkeep.
  1. Do you provide a warranty for the systems you install?
  • A warranty offers protection and peace of mind, ensuring that any potential issues post-installation will be addressed. Ask about the duration and coverage of the warranty.

By asking these detailed questions, you can better assess the qualifications of potential installers and choose one who will provide a high-quality installation of your ground-source heat pump system. This careful selection process helps ensure that your system will operate efficiently and reliably, providing long-term comfort and energy savings.

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North Andover, MA

Dann Nicolosi, Homeowner

4/5
“Ultra Geothermal converted my duplex home from electric to baseboard heating to a forced air heating & cooling system with multiple zones. The price they gave me was very reasonable and I’m very pleased with the work and the performance of my new system. I would refer their services to anyone interested in any type of a heating & cooling system.”

Hillsborough, NH

Eric Ruben, Contractor

5/5
“I have been a contractor for over 20 years now on my own and now for a very reputable builder in the lakes region of New Hampshire. I have worked with many HVAC companies over the years and Ultra is by far the best company I have every worked with. They have been there through all my needs and they can do anything HVAC related and do it well. They have never let me down!”
5/5
“The EPA has published reports saying that geothermal is the most environmentally friendly and energy efficient system available. The average operating cost for heat, hot water and air conditioning is at least a 50 percent savings over a code-built home with fossil fuels. Responsibly installed, these systems can be quiet and comfortable.”

Skyline Industries

Valerie Tobin, Builder

5/5
“Ultra works within my schedule, does a thorough job, and stands behind its name and its products. They have constantly tried to go out and find products that are both cost effective and energy efficient.”